MShop O2O Solutions
Catalog merchants can accept orders from customers electronically, via the customer’s mobile device. In some cases, the merchant may even deliver the catalog electronically, rather than mailing a paper catalog to the customer. Some merchants provide mobile websites that are customized for the smaller screen and limited user interface of a mobile device.
Marketing and Promotion Campaigns
Flexible promotion price and discount settings cater for frequent marketing campaigns that based on bundle or spending. Due to ease and automation of system setup, retailers can launch their sales promotion offer as often as they like. The promotion programs can be done by shop and by product category or any combination of product attributes, like series, colors, brands, size, models….etc. Various discount percentages can be set for different groups of customers, different categories and attributes of merchandise with a few clicks.
Loyalty Program Management
The system supports loyalty program management with membership discounts and real-time bonus points handling. Promotion setup allows retailers to set up discounts and bonus for particular member type in a given period of time. Marketing campaigns and loyalty program can run concurrently so as to allow all kinds of sales activities implementing simultaneously.
Inventory Optimization By Linking Up To Back Office
Retailers can instantly manage all facets of business operations at their back office or any location through remote access with the online Retail Management System . Store replenishment with inter-store transfers and reporting to monitor overstock and stock-out situations. It identifies cross-sellable products and allocates inventory intelligently. Stock turnover and margins can be highly optimized.
Shops in Different Languages, Currencies and Tax System With globalization in mind during design phase, the system was designed to cater companies with shops located across countries.
Seamless Integration with Finance Module
Fully integrated with our full scale Finance module, retailers can reap the full benefits of the versatile features of our Retail Management System without the need of a separate account system. The ESP Finance Module allows you to generate the profit/loss by shop along with all the finance functions including Accounts Receivables, Accounts Payable, General Ledger, Job Costing, Account Mapping, Cash Flow Management and True multi-currency.
Real-time Online Functionality
Its real-time, online functionality not only provides the management with accurate information to make timely decision, but also enables shop manager to inquire inventory of other shops and the head office. All the sales and logistics information will be updated to the head office as it occurs thus eliminates the risk of losing stores’ information due to power failure, machine problem or other security concerns
Comprehensive Reporting Capabilities And Online Queries
The module provides a full picture of the sales performance among shops with detailed shop analysis and compares shop performance in any given time period. It offers comprehensive analysis and financial reports such as profit and loss by shop, profitability by product, category and many more
WorkFlow Mangement System
i3Workflow empowers you easily design, simulate, implement, monitor and measure workflow for various business and administration processes. By using i3Workflow, you can trace every business process and workflow at your fingertip.
Procedure and handling standardization to ensure desirable characteristic of processes and services for reducing operational cost and communication problem
All historical data are recorded version by version for easy tracking
Performance and cost measuring to visualize the productivity based on factual data and cost allocation for better decision making
Information organizing and integration that seamlessly integrate with your existing systems
iiKnock Online Support System
Few main features
Pro active chat invitation
Users location in google map
Themes support – override default template files without changing the kernel
Write custom extensions without changing the kernel
Override default behaviour without changing the kernel
MVC structure – separated design/logic/models
Web and Desktop clients with Windows/Mac/Linux support.
Multiple chats at the same time
Online users tracking, including geo detection
GEO detection using three different sources
Option to configure start chat fields
Sounds on pending chats and new messages
Top performance with enabled cache
Advanced embed code generation with numerous options of includable code.
Template override system
Module override system
Support for custom extensions
Changeable footer and header content
Option to send messages to anonymous site visitors, (new)
Flexible permission system:Roles,Groups,Users